Robustel GoFixed W800 Especificaciones descargar pdf (Pagina 57)

RobustelGoFixedW800UserGuide

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RT_W800_UG_v02.00 04.11.2011 Page56/5 9 

Confidential

Chapter4. Troubleshooting

4.1 FactorySettings

IP:192.168.1.1

DHCPServer:Enable

Username:admin

Password:admin

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4.2 Troubleshooting

ThissectionofthedocumentdescribespossibleproblemsencounteredwhenusingtheRobustelW800Gatewayand

theirsolutions.

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4.2.1 UnabletoAccessInternet

4.2.1.1ChecktheLineandtheDevice

1. Checktheindicatorofpowersupplyison,ifnot,makesuretheconnectionofpowersupplyiscorrect;makesure

theoutputofpowersupplyiscorrect;makesuretheswitchofpowersupplyisturnedon;

2. ChecktheindicatorofPCison,ifnot,Makesuretheconnectionofcableandnetworkadapter;Makesurethat

thecorrectcableisused;

3. ChecktheDSLLEDtoseeifitistwinkling.Ifnofasttwinklingisobservedwithin3minutes,pleasecheckwhether

phonelinehasbeencorrectlyplaced;whetherADSL separatoriscorrectlyused.Ifmultipleextensionshavebeen

installed,makesurethattheseparatorisinstalledpriortothejunctionboxofphoneline.Iftheaboveitemsare

confirmedandstillnofasttwinklingofDSLLEDisobserved,calltheISPtoquerywhetherADSLservicehasbeen

providedonyourline;

4. ChecktheDSLLEDtoseewhetheritisunabletochangestatusfromfasttwinklingtoalwayslight,orwhetherit

changes status to fast twinkling after sometime of always light. If these phenomena occur constantly, please

contactyourISPwithademandtochecklinesandsignalquality;

Ifthereisnoproblemintheaboveitems,thelineandthedeviceshallbeworking.Problemsmaycomefromyour

computerconfigurationordeviceconfiguration.

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Robustel GoFixed W800 Especificaciones Pagina 57